If you are not happy with your purchase, you may return it within 30 days of delivery for exchange or refund. Please ensure that the returned items are in the original condition, unused and unwashed otherwise the refund/exchange will not be issued and processed. The amount refunded for returned items excludes actual Shipping & Handling(S&H) unless the return/exchange is the result of our error. Simply mail your returns to:
c/o Returns Department
2071 S. Lynx Place
Ontario, CA 91761
Please include a copy of the original Invoice/Packing List in the package as this will expedite the return/exchange process. We recommend that you use tracking service when you return your purchase to us. If you wish, you could request us to email/mail you a pre-paid UPS return label by emailing customer service at firstname.lastname@example.org. The cost of the return label would depend on the number and type of items you'd be returning.
To exchange, return your original item(s) and include a note in the package with the name of the item(s) that you'd like to receive in exchange.
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